Personal Data Protection Policy

Protecting personal data on the website www.zeyteenia.com and at our various sales points is among our company's highest priorities.

Categories of Personal Data Processed

1. Customer Identification Information: Name-Surname, Gender, TCKN/VKN, Membership Information, Date of Birth

2. Contact Information: Communication/Billing Address, Email Address, Phone Number

3. Website Usage Data: Preferences, Cookies, Web Beacons

4. Service-Specific Information: Purchase Details, Purchase History

Purposes of Processing Personal Data

• Registering users on the website

• Verifying user identity

• Managing customer satisfaction and support processes

• Improving service quality

• Evaluating and managing customer feedback and error reporting

• Conducting promotional, marketing, and advertising activities

• Fulfilling obligations under distance sales agreements

• Maintaining records for legal and audit purposes

Legal Basis and Data Collection Methods

Personal data may be processed based on the following legal grounds as per Article 5 of the Personal Data Protection Law (KVKK):

• Your explicit consent

• The necessity for processing to fulfill a contract

• Legal obligations of the data controller

• Protection or establishment of rights

• Legitimate interests of the data controller

Data may be collected during store visits, online interactions, and other verbal, written, or electronic means.

Data Transfer

Personal data may be shared with administrative and official authorities, transport companies, consultants, shareholders, financial institutions, and domestic or international business partners for the purposes outlined above.

Your Rights Under the KVKK

As per Article 11 of the KVKK, you have the right to:

• Learn if your personal data is being processed

• Request information about the processing of your data

• Learn the purpose of data processing and whether it is being used appropriately

• Know the third parties to whom your data has been transferred

• Request correction of incomplete or incorrect data

• Request deletion or destruction of personal data when legal grounds no longer exist

• Object to automated data processing that negatively affects you

• Claim compensation for damages caused by unlawful data processing

Requests regarding your rights can be sent in writing or via email to [email protected] using a secure electronic signature, mobile signature, or an email address registered with our system.

Contact Information

Company Name: Deveci Danışmanlık Gıda Tekstil Dış Tic. LTD. ŞTİ.

Head Office Address: Caferağa Mah. General Asım Gündüz Cad. Bahariye Plaza No:62/5, Kadıköy, İstanbul, Turkey

Phone: +90 216 606 59 61

Mobile: +90 533 070 17 34

Website: www.zeyteenia.com

Email: [email protected]

KEP Address: devecidanismanlı[email protected]

This policy ensures transparency and compliance with the Personal Data Protection Law (KVKK). For further inquiries, feel free to contact us.